Studio · Email Automation
An inbox that sorts itself.
MAIA TECH automates the handling of your emails: reading and classification, extraction of useful information, generated replies, scheduled follow-ups. Your inbox becomes an actionable information system instead of a daily chore.
What we build
A professional inbox means hours every week spent sorting, copying information across, writing the same replies, following up. We automate this chain: every incoming email is read, understood and handled according to your rules.
Sorting and classification
Every email is classified automatically: quote, order, complaint, appointment request, spam.
Data extraction
Key information (invoice, order, contact details, dates) is extracted and sent to your tools.
Generated replies
Replies written automatically, ready to approve with a single click, or sent on their own for simple cases.
Scheduled follow-ups
No more forgotten quote or missed follow-up: the system follows up at the right time, according to your rules.
You stay in control
Automating does not mean letting go of the wheel. You choose the level of autonomy: a mode where the AI prepares and you approve, or a fully autonomous mode for simple, well-defined cases. Sensitive emails always stay under your watch.
Email automation is part of a wider family: the autonomous workflows.
Our method
Scoping
We analyse the volume and types of emails you receive, and what costs you the most time.
Design
We build the rules for sorting, extraction and reply, connected to your email service and your tools.
Testing
We test the system on your real emails, calibrating the classification and replies together with you.
Go-live and support
The automation goes into production. We refine it as real emails come in.
Why MAIA TECH
Understanding language, extracting the useful information, generating accurate replies: this is exactly the expertise we apply in MAIA SOLUTION, our own product in production.
A French studio based in Avolsheim (Alsace). You talk directly to the people who design your automation.
Frequently asked questions
Does the AI reply to emails on its own, without any oversight?
It depends on your choice. We can set up a mode where the AI prepares the replies and you approve them with a single click, or a fully autonomous mode for simple, well-defined cases. The level of autonomy is defined together with you.
What data can be extracted from emails?
Anything structured or semi-structured: invoice information, order details, appointment requests, contact details, references. The extracted data can be sent to your tools automatically.
Does it work with my current email service?
Yes, the automation connects to common professional email services. We check compatibility with your solution during the scoping phase.
Are my emails kept confidential?
Confidentiality is a scoping point in its own right. We define together the architecture and hosting according to your data-protection requirements.
Let's talk about your project
Tell us what lands in your inbox: we will tell you what can be sorted, extracted and handled automatically.
Get in touch →